Wiccan Way Buyer's Guide

The Wiccan Way Offices and ALL services (except online ordering) will be closed May 17, 2012 through the end of day May 23, 2012. All order processing will be delayed one week for orders placed during that time frame. Orders will be processed on a "first come, first served" basis once we're back in the office. Thank you for your understanding.

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Wiccan Way Buyer's Guide
Do you have paper catalogs available?
	No, we do not print paper catalogs. Our online store IS our catalog and lists every product we currently have available for sale. Because our available stock changes so frequently (we update daily as new items come in, other items get discontinued and out of stock items are updated), a catalog would never be an accurate representation of our current selection. A catalog might also cause problems for customers expecting us to carry a certain product when we don't anymore. With the web site, it's always current and up to date. Additionally, by saving the costs involved in publishing a catalog, we're able to maintain the affordable product pricing we prefer to offer our customers.
Do you sell wholesale to businesses?
	At this time, the only items Dsaria International LLC and The Wiccan Way are ONLY wholesaling the products currently found in our Exclusive Wiccan Way Products category which will continue to grow as we develop new products. However, we are only wholesaling these products for OFFLINE sales, in brick and mortar stores. We WILL NOT allow online, internet retail sales of our Wiccan Way Exclusive Products whatsoever, no exceptions. If you are interested in these exclusive products for your store and you'd like to purchase them for sale in your brick & mortar location, let us know and we can get an account set up for you. Please do not contact us for the names of our wholesale suppliers, we will not supply anyone with our vendor information.
Which payment types do you accept?
	Credit Cards, Debit Cards, Gift Cards, Check Cards, PayPal At this time, Dsaria International LLC and The Wiccan Way accept the following payment types: Visa Credit Cards, Visa Debit Cards, Visa Gift Cards, Pre-Paid Visa Cards, MasterCard Credit Cards, MasterCard Debit Cards, MasterCard Gift Cards, Pre-Paid MasterCard Debit Cards, Discover Credit Cards, American Express Credit Cards, American Express Gift Cards and PayPal. If you do not have a credit or debit card, you can purchase a "Pre-Paid" debit card at many convenience stores and some grocery stores. These Pre-Paid cards are a great alternative to having your own credit or debit card and work the same way as a regular credit or debit card when shopping online. Here's a link with more information about Pre-Paid cards (be sure to read the information about activating pre-paid cards, you'll need to do that BEFORE you try to use it for online purchases): http://usa.visa.com/personal/cards/prepaid/reloadable_prepaid_card_faq.html. We do not accept personal (paper) checks, Money Orders, Cashier's Checks or mail-in orders. All orders need to be placed online using one of the accepted payment methods listed above. We do not ship orders COD.
Why can't I put more than one item in my shopping cart?
	If you are having problems using our Shopping Cart, your internet browser may not be set to accept "cookies". A Cookie is a small piece of code that allows us to "remember" your order and add the items to the shopping cart. You need to accept cookies from our website so we're able to keep your shopping items in your Cart. To do this, you need to add our store as a trusted site in your browser. Each browser is a little different, so we provided information below on how to accept cookies on two of the most popular browsers below. Steps for Enabling Cookies Internet Explorer 6.0 1. On the top menu bar, click "Tools" then "Internet Options…" 2. In the Internet Options dialog box, select the "Security" tab at the top. 3. Click on the green circle with a check mark labeled "Trusted sites" underneath. 4. Now you will be able to click on the button "Sites…" 5. Make sure Require server verification at the bottom is not checked. 6. In the box under "Add this Web site to the zone:" type www.wiccanway.com and click "Add" 7. Click "OK" and then "OK" again. Mozilla Firefox 1. On the menu at the top, select "Tools" then "Options". 2. Click the "Privacy" panel and select the "Cookies" tab. 3. Click the "Exceptions". 4. In the section "Address of web site:" type www.wiccanway.com 5. Click "Allow" 6. Click "Close". Still having trouble? One other possibility for your problem could be your firewall. Zone Alarm firewalls (licensed under a myriad of names) are the most troublesome for online shopping and unfortunately, they are one of the most commonly used firewalls by Internet Service Providers. You would need to contact your ISP or your firewall software's technical support people for further help with the specific settings needed to allow cookies to be used for online shopping. If all else fails, try turning off your firewall briefly to see if that helps the situation. You can also try decreasing the security level on your firewall or check your documentation and add www.wiccanway.com as a trusted site to allow the acceptance of the necessary cookie code.
How do I find products I'm looking for?
	To find the product(s) you're looking for, you may: Use the navigation menus at the top, on the left and at the bottom of our website. Type a keyword into the SEARCH box. The search box automatically searches both product names and descriptions. Try to use the singular version of words rather than the plural version. For example, search for "bowl" instead of "bowls". If you have any trouble locating a product, feel free to contact our Customer Service department by filling out our Customer Service Request form. We'll get back to you shortly, usually the same day you send in your request.
How do I navigate the site?
	To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left and bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact our Customer Service department by filling out our Customer Service Request form. We'll get back to you shortly, usually the same day you send in your request.
How do I use a coupon?
	After adding items to your cart, click the View Shopping Cart link near the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.

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Copyright 2003- Dsaria International LLC.All Rights Reserved. This is an "Internet Only" Store - We do not have a physical "brick & mortar store" location.

Do you have paper catalogs available?

Do you sell wholesale to businesses?

Which payment types do you accept?

Why can't I put more than one item in my shopping cart?

How do I find products I'm looking for?

How do I navigate the site?

How do I use a coupon?